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Sofa Cinema

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How can I contact Sofa Cinema?

We make it easy for you to contact us:

  • By Email.
    You can email Customer Services using the link below, at any time. We have a dedicated team of Customer Services agents who will be able to answer any questions that you may have. All queries will get a dedicated and personal reply and we always aim to get back to you within 24 hours.
  • By Mail.
    You can write to us at:
    Sofa Cinema Customer Services
    FREEPOST RRCA-EHAC-ZZKX
    LOVEFiLM International
    London
    W3 6RU

If you have a problem, these links may help:

  • Problems with discs or deliveries?
    The Report a Problem tool in the 'Rental Queue' page allows you to update your account with any problems relating to your discs.
  • Need to update account details or check billing details?
    The My Account page allows you to update your own account and check your billing information and personal preferences.
  • Contact us by phone on 0844 482 0211. Our helpline is open Monday - Friday: 8am to 6pm and Saturday: 10am to 4pm.

Do you have a business or marketing query?
Sofa Cinema is owned and operated by LOVEFiLM International Ltd. We are always interested in hearing from potential business partners and developing new revenue opportunities.

If you would like more information on the company or have a particular strategy or idea that you think may be of interest to us then please contact us including any relevant information.

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